1.“Don’t try to tell the customer what he wants. If you want to be smart, be smart in the shower. Then get out, go to work, and serve the customer!”―Gene Buckley
2. “Assumptions are the termites of relationships.”―Henry Winkler
3. “There is only one boss. The customer―and he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else.”―Sam Walton
4. “Just having satisfied customers isn’t good enough anymore. If you really want a booming business, you have to create raving fans.”―Ken Blanchard
5. “Your most unhappy customers are your greatest source of learning.”―Bill Gates
6. “Treat the customer like you would want to be treated. Period.”
Brad Schweig
7. “Excellent customer service is the number one job in any company. It is the personality of the company and the reason customers come back. Without customers, there is no company.”
Connie Elder
8. “The key is when a customer walks away, thinking ‘Wow, I love doing business with them, and I want to tell others about the experience.’”―Shep Hyken
9. "“People do not care how much you know until they know how much you care.”―Teddy Roosevelt
Comments
Post a Comment